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Status Delivered
Created by Guest
Created on Mar 19, 2018

Reword prompt to enter email address to be more clear about ID to use

The initial prompt to login to BPMoC is ambiguous and doesn't indicate to users that "email address" is the expected input. Other IBM prompts are worded more clearly, and this RFE is to request that this prompt follow that convention.

Good (such as logging into IBM to make this RFE):
Sign in to IBM
Enter IBMid or email

Bad (logging into BPMoC at https://www.bpm.ibmcloud.com/login/******):
Sign in to Digital Process Automation on Cloud
Enter your User ID


Requesting "User ID" gives end users the impression they're to enter their network ID, aka their LDAP user id. What IBM really wants is their email address.

One other solution to this problem is to allow customers to completely bypass this page for their specific BPMoC host name, so .ibmcloud.com would always assume the email address domain would be . in practice it doesn't matter what email address gets input here before the @ sign, so this login is mostly useless to users. I understand this change wouldn't be suitable for default global behavior because of the use case where a customer's login federation includes email addresses from multiple domains, but it would be nice to allow customers to configure to bypass this email prompt if they choose to, when going to .ibmcloud.com .

Thank you

Idea priority Medium
RFE ID 117810
RFE URL
RFE Product IBM Business Process Manager on Cloud
  • Admin
    Owen Cline
    Reply
    |
    Apr 28, 2023

    CLOSED: The login page requests the user's 'login id' to be entered and the sample pattern in the input field indicates that a mail address is expected.

  • Guest
    Reply
    |
    Aug 25, 2020

    We value your suggestions for BAW product enhancements. This is a valid requirement and may be considered for a future BAW release. Please note this is not a commitment, but an indication of intent.